Security
How Eekaam protects your store
Your store holds your customers' names, phone numbers and addresses, and your business's money. Here is what keeps them safe.
Your store
SSL on every store
Every store is served over HTTPS, on its myeekaam.com address and on any domain you connect. Certificates are issued and renewed automatically.
Hosting and backups
Stores, databases and files run on Amazon Web Services in Mumbai, with backups. Cloudflare provides DNS, content delivery and bot protection on sign-up.
Monitoring
Errors and performance are monitored around the clock so problems are found and fixed quickly.
Your account
Two-factor sign-in
Protect your account with an authenticator app, with recovery codes in case you lose your phone.
Staff accounts and permissions
Give each team member their own account and only the permissions they need, such as viewing orders without changing settings.
Activity log
See every change in your store: who made it, when and from where, filterable by person and area.
Payments and data
Encrypted payment credentials
The merchant credentials you enter for JazzCash, Easypaisa and other gateways are encrypted with AES-256-GCM before they're stored.
Payments go to your gateway
Online payments are taken by the gateway you connect, into your own merchant account.
Your data is yours
Export products, customers and orders as CSV whenever you want.
Data protection terms
Our Data Processing Addendum and sub-processors list say who processes data, for what, and where.
Reporting a problem
Found a security issue?
Email support@eekaam.com with the details. Please give us a chance to fix it before sharing it publicly.