How to Sell on WhatsApp in Pakistan Without Losing Orders
WhatsApp is where Pakistani customers talk to shops. Keep the conversation there, and move the ordering, confirming and follow-up into a system that doesn't forget.
- Product links
- WhatsApp order confirmation
- Cart recovery on WhatsApp
- One order list
WhatsApp selling today
Great for chatting, terrible as an order system.
Orders buried in chats
Addresses, sizes and payment screenshots scattered across hundreds of conversations.
Replying all day
'Price?', 'Available?', 'Delivery charges?' on repeat.
Unconfirmed COD orders
Customers who said 'yes, send it' and then refuse the parcel.
No follow-up
People who were interested never get a reminder.
How Eekaam helps
Where Eekaam meets WhatsApp.
WhatsApp order confirmation
Confirm and Cancel buttons, in English or Urdu.
Cart recovery on WhatsApp
Reminders for unfinished checkouts, outside quiet hours.
Your number or ours
Send from your own WhatsApp Business number, Twilio, or Eekaam's number with credits.
COD order form
Customers order from the product page you sent them.
One order list
Every order in your dashboard, not in chats.
Customer replies in one inbox
Replies to your WhatsApp messages arrive in an inbox in your dashboard.
A better setup
Sell on WhatsApp, run orders on a store.
- 1
Answer with a link
Reply to 'price?' with the product link: photos, sizes, price and delivery charges in one place.
- 2
Let customers order themselves
A COD order form takes name, mobile and address correctly.
- 3
Confirm on WhatsApp
Each COD order gets a WhatsApp message with Confirm and Cancel buttons.
- 4
Follow up automatically
Abandoned checkouts get a WhatsApp reminder with a link back to their cart.
Real stores, live today
Stores on Eekaam.
Healora
Health & wellness
Herbal pain-relief balm and oil plus hair and skin care, with product landing pages and COD checkout.
BabySheen
Baby & newborn gift boxes
Newborn gift-box bundles in three sizes, with cash on delivery and an email welcome offer.
Trezo Store
Jewellery & stationery surprise boxes
Mystery "scoop" boxes of jewellery and stationery, with order tracking for shoppers.
Veloura
Fashion & modest wear
Abayas and modest fashion with PKR pricing, sale and sold-out states, and a brand story.
FAQ